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Before Cleaning Guide 

  • Declutter Surfaces: Clear countertops, tables, and other surfaces of clutter such as dishes, papers, and personal items. This allows the cleaning team to focus on cleaning rather than organizing.

  • Secure Valuables: Put away or secure any valuables, fragile items, or items of sentimental value to prevent accidental damage during cleaning.

  • Clear Floor Space: Remove obstacles such as toys, shoes, and pet belongings from floors to allow for thorough cleaning and to prevent tripping hazards.

  • Contain Pets: If you have pets, secure them in a designated area or crate during the cleaning process to ensure their safety and to prevent interference with the cleaning tasks.

  • Communicate Special Instructions: Provide any special instructions or preferences regarding specific areas or items that require extra attention or care during cleaning.

  • Safety of Employees: All Angel Pro-Clean employees are covered by workers’ compensation insurance in accordance with applicable laws. To protect the health and safety of our employees:

  • They will not move anything heavier than 35 lbs. Should you require us to clean behind heavy furniture or appliances, please move them prior to our arrival to allow access to the target area.

  • They will not climb higher than a 2-step stool, climb any ladders, or stand on any unstable surfaces.

  • Materials Hazardous to Health: Materials that present hazards to the health or safety of our employees will be left untouched. Such hazardous materials include but are not limited to items or areas containing any bodily fluids, excretions, needles, banned substances, and litter boxes. Our teams are advised to clean around the areas that contain such hazardous materials, and in cases of excessive contamination, our team will vacate the area.

  • Unsafe Conditions: If our team feels that their personal safety is in danger (e.g., someone in the home is intoxicated, a vicious animal is not contained, exposure to drugs or firearms, etc.), the team will leave the site of the services (the “Premises”), and you are still responsible for the full cost of the scheduled service. We will attempt to reach you by phone if this situation should arise.

  • Insects: Insect infestation can also be an employee safety risk and may prevent us from cleaning the Premises. If ants, termites, roaches, fleas, bedbugs, etc., are encountered, we will not clean or vacuum the Premises. We will leave the Premises and contact you regarding the problem.

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